Canvas at Penn Status

Service Under Maintenance

About This Site

Welcome to the Canvas at Penn status page. The purpose of this page is to provide real-time information about unexpected service issues, outages, and scheduled maintenance for supported educational technologies from the Courseware Team at Penn Libraries.

Our goal is to update this page as soon as we are alerted to an issue. Please keep in mind that updates may be delayed due to information provided by third-party vendors and reports made outside of regular business hours. If you experience an issue that has not yet been reported, please contact canvas@pobox.upenn.edu.

We also maintain a list of Known Issues in Canvas separate from this site.

Canvas Operational

Zoom Under Maintenance

Zoom Operational

Zoom Meetings Operational

Zoom Cloud Recording Under Maintenance

Zoom Video Webinars Under Maintenance

Learning Tools Operational

Class Recordings (Panopto) Operational

iThenticate Operational

MediaSite Operational

Pearson MyLab Products Operational

Poll Everywhere Operational

Turnitin Operational

Course Reserves (Leganto) Operational

Gradescope Operational

Box (Crocodoc) Operational

Box Box Sync Operational

Box Box Drive Operational

Box Box Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 8, 2026

No incidents reported today.

Feb 7, 2026

Turnitin & Gradescope Maintenance- 2/7

Completed - The scheduled maintenance has been completed.
Feb 7, 17:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 11:00 EST

Scheduled - On Saturday February 7 from 11am-5pm Eastern:

Turnitin will be unavailable due to scheduled maintenance by the vendor.
-Only assignments using the Turnitin originality checking settings ("Plagiarism Review") will be affected.
-To avoid issues, instructors are encouraged to set due dates for Turnitin assignments outside of the scheduled maintenance window.
-Students are encouraged to submit Turnitin assignments in advance of affected due dates.

Some Gradescope features (Exporting Submissions & Code Similarity Reports) will be unavailable. All other components of Gradescope will be operational.

Canvas and all other integrated tools will be available and unaffected by this maintenance.

Please direct any questions or concerns to canvas@pobox.upenn.edu
Jan 7, 09:38 EST

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

New Quizzes Maintenance- 2/1

Completed - The scheduled maintenance has been completed.
Feb 1, 09:02 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 06:02 EST

Scheduled - On Sunday, February 1, 6:02am 9:02am Eastern, New Quizzes may be unavailable in Penn Canvas and Open Canvas due to scheduled maintenance by the vendor.

This maintenance will only impact assessments created in New Quizzes.

- To avoid issues, instructors are encouraged to set due dates for New Quizzes outside of the scheduled maintenance window.
- Students are encouraged to submit New Quizzes in advance of affected due dates.

Canvas and all other integrated tools (including Classic Quizzes) will be available and unaffected by this maintenance.

Please direct any questions or concerns to canvas@pobox.upenn.edu
Jan 29, 15:20 EST

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.